Finding qualified new staff can be very difficult, so at Spokes June 2023 Symposium we focused on how to retain the staff you already have on board. It’s a national problem! Consider:

• In 2022, a record 50.6 million U.S. workers quit their jobs, accounting for 70% of total separations. This is the highest level in the history of the Job Openings and Labor Turnover Survey (JOLTS), which dates back to 2001.
• While quits are down from the record highs of 2022, in January 2023 dipping below the four million mark for the first time since May 2021, they were back up to above four million this February.
• This year, 56% of surveyed U.S. workers said they’re likely to seek a new job compared to 51% in 2022.

Here are some resources recommended by our panel of experts:

• Working with Emotional Intelligence, by Daniel Goleman
• The Management Dilemma, white paper from Collaboration Business Consulting
• Me-To-We: The Shift Every Business Leader Must Make for Lasting Success, by Michael Gunther
• Start with Why, by Simon Sineks
• RSA Video: Daniel Pink’s “Drive”
• Essentialism, by Greg McKeown
• DEI Deconstructed: Your No-Nonsense Guide to Doing the Work and Doing It Right, by Lily Zheng
• Racial Justice at Work: Practical Solutions for Systemic Change, by Mary-Frances Winters & The Winters Group Team
• Inclusion on Purpose: An Intersectional Approach to Creating a Culture of Belonging at Work, by Ruchika Tulshyan