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Building a Better Board of Directors

September 18, 2026 by Jordan Jerkovich

Finding people willing to serve on a nonprofit board can be difficult. Finding the right people can be even harder.

It can be tempting, particularly when there are empty seats to fill, to focus on who is available and willing to say yes. But filling a seat doesn’t necessarily strengthen a board. A new member may care deeply about the mission but lack the skills the organization currently needs. Someone else may enthusiastically agree to serve, only to become an infrequent participant once the meetings begin.

A recent Blue Avocado article, “7 Ideas to Build a Healthy Board Nominating Process,” by Rand E. Morgan, makes the case for approaching board recruitment differently: as a strategic, intentional and ongoing responsibility rather than something a board tackles shortly before it needs new members.

Here are seven ideas from the article worth considering:

1. Recruit year-round.

Don’t wait until a board vacancy appears to start thinking about candidates. Morgan recommends that board members, staff and the nominating committee continually identify prospective members and maintain a running list of people who might bring value to the organization. He also encourages nonprofits to look beyond the most obvious or established community leaders and consider emerging leaders who may bring different perspectives.

2. Make nominating an ongoing responsibility.

Similarly, the nominating committee shouldn’t spring into action once a year and then disappear. The article recommends maintaining an active committee that continually develops and evaluates the organization’s pool of potential board members. It doesn’t have to be large; Morgan suggests a small group of board and community members who know the organization well.

3. Know what your board actually needs.

Rather than starting with Who do we know?, start with What do we need?

Look at the skills and experience already represented on your board, the gaps that will emerge as members rotate off and the challenges your organization is likely to face in the future. Then consider the characteristics, expertise, perspectives and experience that would help address those needs.

Morgan suggests keeping the organization’s strategic plan at the center of this conversation: Who can help the organization accomplish the goals it has identified?

4. Look beyond your existing circle.

A promising board candidate doesn’t need to be someone a current board or staff member already knows. In fact, someone less familiar with the organization may bring valuable new ideas and perspectives.

If you identify someone whose background and strengths align with what your board needs, don’t automatically rule them out simply because no one can make a personal introduction.

5. Consider a trial run.

Not sure how someone will perform as a board member? Consider inviting them to serve on a committee first.

Committee participation provides an opportunity to see whether a prospective member comes prepared, asks thoughtful questions, contributes useful ideas, works well with others and follows through on responsibilities. It also gives the prospective member an opportunity to become more familiar with the organization before making a larger commitment.

6. Consider temperament, not just a résumé.

Expertise matters, but so does how someone works with others.

Healthy boards don’t necessarily agree on everything. Constructive disagreement and thoughtful questioning can improve decision-making and accountability. The goal is to recruit people who are willing to raise difficult questions while remaining respectful, collaborative and focused on the organization’s mission.

7. Prioritize candidates before approaching them.

Instead of informally asking several people whether they’d be interested in serving and deciding what to do afterward, the article suggests first developing and prioritizing a list of candidates based on the board’s needs.

The nominating committee can then approach its preferred candidate and move to the next person if that individual declines. Other strong candidates can remain on the list for future openings.

Don’t fill a seat just to fill a seat

Perhaps the most useful takeaway is also one of the simplest: an empty board seat isn’t necessarily a problem that needs to be solved immediately.

As Morgan points out, provided an organization has enough directors to meet its bylaws requirements, it may be better to leave a position vacant while searching for the right person than to fill it with someone who isn’t a good fit.

Board recruitment isn’t just about finding volunteers. It’s an opportunity to think strategically about where your organization is headed and who can help it get there.

Source: Rand E. Morgan, “7 Ideas to Build a Healthy Board Nominating Process,” Blue Avocado, September 15, 2026.

Six Steps to Stronger Board Recruitment

September 21, 2025 by Jordan Jerkovich

Here at Spokes, we often hear from nonprofits that one of their biggest challenges is finding and recruiting new board members. This article from The Chronicle of Philanthropy shares six practical steps to strengthen your recruitment prcess—from setting clear expectations, prioritizing mission passion, expanding what “fundraising experience” really means, and avoiding common pitfalls.

Read more HERE.

Understanding the Basics of Board Roles

September 20, 2019 by Spokes For Nonprofits

It is probably fair to say that nonprofit board members desire to do a good job supporting their nonprofit and its leader. That includes board members who only attend a meeting periodically as well as the ones that try to assist in every way possible including guiding staff in their tasks (which is the job of the Executive Director!).  It’s easy to feel upset with board members who fail to carry out their roles properly as this can cause frustration to nonprofit leaders who don’t feel properly supported.

Certainly new and even returning board members are doing what they believe is best to assist the nonprofit organization. Community volunteers who join a board bring their own areas of expertise to the board table in hopes they can make a valuable contribution; however, the majority have never received formal training in board governance. And what a board member doesn’t know can be hurtful to relationships with staff and possibly even harmful to the nonprofit in some situations.

Listed below are fundamental areas where board members may need training so they can fully understand their responsibilities in guiding the nonprofit as well as its working relationship with the staff.   

  • Boards Govern: One of the most important keys for meaningful direction is to remember that the role of the board of directors is to govern, not manage, the nonprofit. Managing is the role of the nonprofit Executive Director (ED) or Chief Operating Officer (CEO). To govern means to carry out responsibilities as the legal guardian of the nonprofit organization. Each board member is accountable for the financial and organizational well-being of the nonprofit. They work with the nonprofit leader to adapt a strategic plan, budget, and other ruling policies and procedures. Once these guidelines are established, it is the role of the ED/CEO to put the plans into action by developing specific programs and activities needed to meet the stated goals.  
  • Boards Function as a Collective: Many board members do not realize that a board functions as one collective body to govern the nonprofit. No individual board member, including board officers, has the authority to act alone on behalf of the nonprofit. Board committees are a part of the team as well, and should not take action on behalf of the nonprofit without specific board approval. To maintain accountability, a board of directors should develop clear policies pertaining to the actions of board members which (1) define their scope of authority, and (2) offer a comprehensive guide for making board decisions. Providing structure to address routine as well as unexpected issues and concerns helps the board to function more cohesively.
  • Boards Determine Why: The board clearly defines the nonprofit’s mission and provides guidance as to what the nonprofit needs to do to best serve their clients. The ED/CEO and staff then develop procedures and initiate activities, programs or other methods to reach the client base. All board actions and activities should focus on promoting and supporting these specific mission goals.
  • Boards Determine Outcome: Determining outcomes that give the nonprofit credibility and success in the community is a crucial concern for the board. Every nonprofit needs to show some type of outcome in how effectively it communicates its mission and principles to the public. Outputs are the way the organization measures what it accomplishes within a given period of time. For instance, how many people are housed, how many vaccinations are provided, and so on. Results from the nonprofit’s programs and activities are evaluated by the board to assess how well these outputs measure characteristics such as attitudes, behaviors, or circumstances, as well as the effectiveness of the current programs and activities in general.
  • Boards Set Policy: Policies supplement the nonprofit’s articles of incorporation and bylaws by establishing a set of rules and procedures, such as the Board Member Agreement, Code of Conduct, Conflict of Interest, Document Retention and Destruction, Gift Acceptance, Nondiscrimination, and Whistleblower policies. Some nonprofits might need additional policies depending on their mission. Once in place, the ED/CEO and staff initiate procedures to ensure these policies are followed by the board and in all areas of the nonprofit organization.

Training a nonprofit’s board members is time and effort well spent. The more they understand the complexities of board and staff roles, and the more insight and governing expertise they acquire, the better prepared they will be to act skillfully as guardians of the nonprofit and supporters of its leaders. Spokes offers its full-day Board Academy as well as individual trainings for specific boards upon request. Give us a call to discuss your board training needs.  

Additional Resources:

What is the Meaning of Board Governance?

https://boardmanagement.com/blog/meaning-board-governance/

The Difference Between Governance and Management

The Difference Between Governance and Management

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DISCLAIMER: Spokes offers informed advice and recommendations, not professional counsel. Blog content is current as of the date shown. Individual posts are not necessarily updated, so please confirm the accuracy of the information, especially of older posts.

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