Board Development Archives - Page 2 of 4 - Spokes

Board Service 101

October 7, 2024 by Michael Simkins

Serving as a director on a nonprofit board offers valuable benefits to both you and your community. You’ll develop leadership skills, expand your network, and make a meaningful impact on a cause you care about. Your volunteer service ensures the organization stays mission-focused and effective, supporting positive change and enhancing the quality of life in your community.

Topics in this short introduction include:

Your responsibilities as a director
The three “duties” of a nonprofit director
Finding the right board for you
Typical time and financial commitment

Unconscious Bias

June 2, 2024 by Michael Simkins

What is unconscious bias, and what can I do about it?

Unconscious bias refers to the automatic, unintentional, and often subtle prejudices and stereotypes that influence our attitudes, actions, and decisions without our conscious awareness. These biases stem from our brain’s natural tendency to categorize and make quick judgments based on past experiences, cultural norms, and societal influences. While unconscious biases are a normal part of human cognition, they can lead to discriminatory behavior and perpetuate inequalities in various areas of life, including the work of our nonprofit staff and boards of directors.

What can I do?

Identifying unconscious biases is a crucial step towards fostering a more inclusive and equitable environment. One effective method is through implicit association tests (IATs), which measure the strength of associations between concepts (e.g., race, gender) and evaluations (e.g., good, bad) or stereotypes (e.g., athletic, intellectual). These tests can reveal hidden biases that might not be evident through self-reflection alone. One resource for such tests is Project Implicit.

Another useful strategy is to seek feedback from diverse groups. Engaging in open, honest conversations with individuals from different backgrounds can provide insights into how your behavior and decisions might be influenced by unconscious biases. Additionally, mindfulness practices, such as self-reflection and journaling, can help increase awareness of your thought patterns and challenge implicit assumptions. By recognizing and addressing unconscious biases, nonprofit leaders and board members can contribute to creating more fair and inclusive communities.

Board Recruitment

May 21, 2022 by Michael Simkins

What’s the best way to find new board members?

While there is rarely one best way to do anything, when it comes to finding new board members a great way to start is to know what you’re looking for. Create a concrete list of traits or attributes you need to have represented on your board. You need to be strategic. You’ll hear this referred to as a board matrix. List desired traits, skills, and characteristics down the left column. In the top row, give each of your current board members a column, then check off which attributes each brings to the table. Basically, you’re doing an inventory of what you currently have “in stock” and identifying what you need to go find.

Knowing what you need makes it so much easier to know where to look! Need a lawyer? Talk to lawyers. Talk to people who know lawyers. Contact the local bar association. Need someone with lots of community contacts? Get acquainted with a member of a local service club. That person may not be interested but may well know someone who is. Share your specific need with your friends. They’ll have ideas.

Be aware that you don’t need a separate person for each trait. Often, you can find someone who will fulfill more than one need. For example, one board I served on wanted to have a lawyer on the board. Also, the board was mostly male “baby boomers” and wanted a better balance of perspectives. Through sharing their vacancy with people in the community, they found a female, Gen X attorney!

Here are some helpful resources:

Managing Conflict

March 28, 2022 by Spokes For Nonprofits

Do you have advice about how to manage conflict on our board? We seem to be in two camps and can’t agree on what to do.

Conflict is bound to arise when a group of people is involved in a common endeavor. It’s not a bad thing. In fact, differing opinions can lead to creative solutions. On the other hand, serious and unresolved conflict can cripple an organization. Here are some suggestions for preventing, managing, and resolving conflict gleaned from some expert resources.

Pointers

In her article “Moving From Dissonance to Harmony: Managing Conflict on the Board,” Jill Sarah Moscowitz offers these basic pointers:

Start by reminding yourselves of your common interest in furthering the mission of organization
Identify the key issues. Even if they seem obvious, take the time to label them and write them down.
Begin with facts rather than assertions.
Avoid taking about “my position” versus “your position.” Instead, seek out your common interests. What do you all want to see accomplished.
Be truly curious. Focus more on listening than having the answer.

Face-to-Face Communication

Writing in “Managing Conflict: A Guide for Volunteer Boards,” E. Grant MacDonald emphasizes that “Confronting a conflict situation almost always can benefit from face-to-face communication.” He suggests holding a series of meetings and offers these recommendations:

Involve a trusted third party to facilitate the meetings.
Insist on confidentiality.
These are private meetings, not board meetings, but they are not secret meetings.
Make sure everyone knows that no decisions will be made in these meetings that bind the organization. The goal is for the parties to agree on recommendations that they will make to the board at large.

Avoiding Conflict

MacDonald also offers these ten practices to help avoid unnecessary conflicts in the first place. Many of them can be part of your board development activities.

Practice good interpersonal communication.
Operate with a strategic plan.
Clarify roles and responsibilities.
Help develop a skilled chairperson.
Learn about conflict resolutions processes.
Establish a code of conduct for directors.
Encourage performance evaluation.
Implement a grievance procedure.
Celebrate agreements and new understandings.
Look to gender and cultural differences as a way out of a mess.

References:

Moving From Dissonance to Harmony: Managing Conflict on the Board

Managing Conflict: A Guide for Volunteer Boards

Understanding the Basics of Board Roles

September 20, 2019 by Spokes For Nonprofits

It is probably fair to say that nonprofit board members desire to do a good job supporting their nonprofit and its leader. That includes board members who only attend a meeting periodically as well as the ones that try to assist in every way possible including guiding staff in their tasks (which is the job of the Executive Director!). It’s easy to feel upset with board members who fail to carry out their roles properly as this can cause frustration to nonprofit leaders who don’t feel properly supported.

Certainly new and even returning board members are doing what they believe is best to assist the nonprofit organization. Community volunteers who join a board bring their own areas of expertise to the board table in hopes they can make a valuable contribution; however, the majority have never received formal training in board governance. And what a board member doesn’t know can be hurtful to relationships with staff and possibly even harmful to the nonprofit in some situations.

Listed below are fundamental areas where board members may need training so they can fully understand their responsibilities in guiding the nonprofit as well as its working relationship with the staff.

Boards Govern: One of the most important keys for meaningful direction is to remember that the role of the board of directors is to govern, not manage, the nonprofit. Managing is the role of the nonprofit Executive Director (ED) or Chief Operating Officer (CEO). To govern means to carry out responsibilities as the legal guardian of the nonprofit organization. Each board member is accountable for the financial and organizational well-being of the nonprofit. They work with the nonprofit leader to adapt a strategic plan, budget, and other ruling policies and procedures. Once these guidelines are established, it is the role of the ED/CEO to put the plans into action by developing specific programs and activities needed to meet the stated goals.

Boards Function as a Collective: Many board members do not realize that a board functions as one collective body to govern the nonprofit. No individual board member, including board officers, has the authority to act alone on behalf of the nonprofit. Board committees are a part of the team as well, and should not take action on behalf of the nonprofit without specific board approval. To maintain accountability, a board of directors should develop clear policies pertaining to the actions of board members which (1) define their scope of authority, and (2) offer a comprehensive guide for making board decisions. Providing structure to address routine as well as unexpected issues and concerns helps the board to function more cohesively.

Boards Determine Why: The board clearly defines the nonprofit’s mission and provides guidance as to what the nonprofit needs to do to best serve their clients. The ED/CEO and staff then develop procedures and initiate activities, programs or other methods to reach the client base. All board actions and activities should focus on promoting and supporting these specific mission goals.

Boards Determine Outcome: Determining outcomes that give the nonprofit credibility and success in the community is a crucial concern for the board. Every nonprofit needs to show some type of outcome in how effectively it communicates its mission and principles to the public. Outputs are the way the organization measures what it accomplishes within a given period of time. For instance, how many people are housed, how many vaccinations are provided, and so on. Results from the nonprofit’s programs and activities are evaluated by the board to assess how well these outputs measure characteristics such as attitudes, behaviors, or circumstances, as well as the effectiveness of the current programs and activities in general.

Boards Set Policy: Policies supplement the nonprofit’s articles of incorporation and bylaws by establishing a set of rules and procedures, such as the Board Member Agreement, Code of Conduct, Conflict of Interest, Document Retention and Destruction, Gift Acceptance, Nondiscrimination, and Whistleblower policies. Some nonprofits might need additional policies depending on their mission. Once in place, the ED/CEO and staff initiate procedures to ensure these policies are followed by the board and in all areas of the nonprofit organization.

Training a nonprofit’s board members is time and effort well spent. The more they understand the complexities of board and staff roles, and the more insight and governing expertise they acquire, the better prepared they will be to act skillfully as guardians of the nonprofit and supporters of its leaders. Spokes offers its full-day Board Academy as well as individual trainings for specific boards upon request. Give us a call to discuss your board training needs.

Additional Resources:

What is the Meaning of Board Governance?

https://boardmanagement.com/blog/meaning-board-governance/

The Difference Between Governance and Management